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Effective Date: August 24, 2023

1. Introduction

Welcome to Lake Street Dental! This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (“Website”). By using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information from you when you visit our Website, such as:

  • Name
  • Email Address
  • Phone Number
  • Postal Address
  • Date of Birth
  • Health Information (related to dental care)

2.2. Automatically Collected Information

We may also collect certain information automatically, including but not limited to:

  • IP Address
  • Browser Type
  • Operating System
  • Date and Time of Visit
  • Pages Viewed
  • Clickstream Data

3. How We Use Your Information

We use the information collected for various purposes, including:

  • Providing dental services
  • Responding to your inquiries
  • Sending appointment reminders
  • Analyzing website usage
  • Improving our services
  • Sending promotional emails (with your consent)
  • Complying with legal requirements

4. Disclosure of Your Information

We may share your personal information with:

  • Our staff and dental professionals
  • Service providers (e.g., appointment scheduling software)
  • Legal authorities when required by law
  • Third-party analytics providers
  • Other trusted third parties with your consent

5. Security

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices

You have the following rights regarding your personal information:

  • Access and update your data
  • Withdraw consent for marketing communications
  • Delete your account and associated data
  • Opt-out of cookies and tracking

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies when visiting those sites.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will post the revised Privacy Policy on our Website with the updated effective date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Lake Street Dental

168 Lake Street

St. Catharines, ON, L2R 5Y7

Tel: 905-688-8403

Fax: 905-688-3154